Schroop ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.
By using Schroop, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our platform.
When you register, we collect your name, email address and a hashed password. We do not store plain-text passwords.
Payments are processed by Stripe. We do not store your card details. We retain a record of transaction amounts, dates and the last 4 digits of your card for billing purposes.
We collect data about how you use the platform — including practice question responses, time spent, scores, flashcard progress and mock exam results. This data is used to power your analytics dashboard and improve our content.
We automatically collect your IP address, browser type, device type and operating system when you access Schroop. This data is used for security and to improve the platform experience.
If you contact us or open a support ticket, we retain the content of those communications to help resolve your issue and improve our support.
We do not use your data for advertising purposes and we do not sell your personal data to any third party.
We share your data only with the third-party services necessary to run Schroop:
We do not share your personal data with any other third parties without your explicit consent, except where required by law.
We use cookies to maintain your session (keeping you logged in), remember your preferences and collect anonymous usage statistics.
We do not use advertising cookies or track you across other websites. You can disable cookies in your browser settings, but this may affect platform functionality.
We retain your account and usage data for as long as your account is active. If you delete your account, your personal data is permanently deleted within 30 days, except where we are required to retain it for legal or financial compliance purposes (e.g. transaction records, which are retained for 7 years in accordance with UK tax law).
Under GDPR and UK data protection law, you have the right to:
To exercise any of these rights, contact us at privacy@schroop.com or use the contact form. We will respond within 30 days.
We use industry-standard security measures to protect your data, including SSL/TLS encryption for all data in transit, hashed passwords and access controls on our systems. No method of transmission over the internet is 100% secure, but we take all reasonable steps to protect your personal data.
Schroop is intended for users aged 13 and over. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided us with personal data, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by a prominent notice on the platform. The "Last updated" date at the top of this page will always reflect the most recent version.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.